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As the composition of modern information technology systems continues to evolve, the nature of that evolution increases the complexity of engineering,
integrating, and managing those systems. To assist in reducing that complexity, Paradigm focuses on operating within a common set of principles, processes,
and activities that facilitate engineering, integration, and disposition of mission driven systems with minimal or no impact to the mission of our clients.
Our extensive expertise and methodology ensure that our solutions add measurable value, while simultaneously streamlining costs and improving performance.
Systems Engineering
Obtaining and successfully translating customer operational needs into a system
designed to meet those needs requires the coordination and oversight of highly
disciplined professionals.
Our Systems Engineering services play a critical role in
managing technical complexity within our customers' environments.
Additionally, our planning and coordination efforts facilitate
the integration of cross discipline inputs into a coordinated
effort that establish the foundation of our solutions. The
following services are central to the success of our solutions and include:
- Requirements Analysis
- System Conceptual Design
- System Design & Integration
- Trade Studies
- System Test & Evaluation
- System Specifications
- Architectural Transformation
Working as the lead technical liaison with our customer organizations,
our systems engineering professionals lead the planning effort required
to identify requirements, develop system concepts, and operational approaches
that facilitate the development of realistic cost and schedule estimates
that meet or exceed customer expectations.
While leveraging domain expertise, knowledge of customer mission areas,
and existing technologies, our systems engineering professionals manage
the development and implementation of technical solutions that meet customer needs.
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Software & Database Engineering
The development of custom software solutions can be an overwhelming undertaking
for any organization. Using an experienced solutions provider with proven methodologies
will increase the likelihood that the customer will receive the system as originally envisioned.
Paradigm has the expertise and methodologies required to provide software engineering
support services for all phases of the software development life cycle (SDLC).
Our Software & Database Engineering services consist of new development, maintenance and
support, as well as migration of legacy systems to modern platforms, and include the
following specializations:
- Requirements Analysis
- Application Development (Web, Client/Server, and Mainframe)
- Database Development (Client/Server and Mainframe)
- Legacy Systems Migration and Data Conversion
- Independent Verification and Validation (IV&V)
- Configuration Management & Quality Assurance
- Software Maintenance & Support
- Database Administration
- Data Warehousing and Data Mining
Our experienced project managers and software and database engineers collaborate
with our customers to define the scope, deliverables, and milestones for each
project and ensure that projects stay on track by continuously identifying and
managing risks and providing status reporting.
In addition to our innovative approach, Paradigm utilizes best
practice and leading-edge automation tools to capture information,
manage change, track statuses, and report progress. We employ CMMI
Level 2 compliant processes in order to provide manageability, predictability,
repeatability, and traceability in our project activities.
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Desktop Engineering
The ability to efficiently deliver access to and manage standard
business and mission critical applications and services has become increasingly
important within an enterprise infrastructure.
To meet that challenge, Paradigm offers Desktop Engineering services
that provide the disciplined and iterative methodology required to design,
implement, manage, and support desktops across the enterprise. We approach
the task with a focus on applying repeatable processes and procedures that assist
with design, test and integration, and configuration & release management.
Our approach led to quantifiable decreases in migration timelines, reduced
support requirements, reduced software costs, and increases in operational
efficiency. Our desktop engineering service offerings include:
- Desktop Lifecycle Management
- Zero Touch Desktop Deployment and Migration
- Automated Software Delivery
- Application Provisioning
- Image Management
- Remote Support & Deployment
Our desktop engineering professionals identify, define, and quantify business
unit functional requirements; which aid in the identification of image
enhancements and the selection of new hardware standards. Through our
coordination with end user community stakeholders, we ensure that all
required parties are fully engaged throughout the design and release process,
while applying stringent procedures to test proposed changes prior to acceptance.
Whether working within our customer's defined configuration and release
management process or the process established by us, our desktop engineering
professionals have successfully rolled-out and provisioned applications for
tens of thousands of new and updated enterprise desktops within our
customers environments.
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Enterprise Deployment & Distribution
Paradigm delivers services and tools to plan, test, analyze, and deploy
business and mission critical productivity applications to systems
throughout the enterprise.
Our Enterprise Deployment & Distribution services play a critical role
in deploying applications, updates, and patches within our customers'
enterprise environments. With application lifecycle and packaging best
practices in mind, our approach focuses on achieving efficient application
deployments, streamlining configurations, increasing software management
capabilities, minimizing security risks, and reducing software costs.
Our service offerings include:
- Systems Management
- Application Packaging
- Software Distribution
- Asset Management
- Patch & Policy Management
- Software Metering
- Dashboard Reporting
Our deployment specialists are experienced in numerous technologies that
facilitate enterprise deployments using industry best practice. Functioning
as an embedded element with within the life cycle process, we work with
our customers to define policies and procedures, ensure that software and
systems are properly updated, and provide assurance that deployments were successful.
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Infrastructure Operations
Service availability is the critical element of any enterprise operation.
Evolving business requirements, technical complexity, shrinking maintenance
windows, environmental restrictions, and a global presence with 24x7x365
requirements place enormous pressures on infrastructure operations, making
it increasingly difficult to sustain the increasing demands for availability.
Our Infrastructure Operations services meet the challenges of high
availability requirements by increasing operational efficiencies, automating
operations and alerting, and implementing self healing mechanisms.
We are focused assuring optimal performance through proactive management
by improving processes that increase our visibility into any operating environment.
Paradigm's services include design, implementation, maintenance, and administration
and we work with our customers to determine the best solutions that meet their
requirements while maximizing their return on investment.
- Infrastructure Design and Implementation
- Network Operations & Maintenance
- System Operations & Maintenance
- Server & Storage Solutions
- Data Protection & Security
- Mainframe Operations
- Service Desk Management
- Network Security and Management
- Telecommunications
Our infrastructure professionals also provide incident and problem management,
process driven administration and change management, root cause analysis,
comprehensive planning and implementation, and continual status reporting
to ensure optimal system availability. We also employ best in class automation,
management, and administration tools through strategic partnerships with vendors.
These partnerships provide our customers with readily accessible solutions that
meet their critical needs in a timely and cost-effective manner.
Paradigm's infrastructure operations services help our customers focus on their
business objectives, address evolving requirements, and stay abreast of
emerging technologies.
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Data Center & Facilities Management
Current trends in infrastructure growth place extreme demands on data
center facilities and personnel. Capacity planning based on server rack
footprints, and building in a bit more cooling and power than the average
office were commonplace in the prior data center models.
Our Data Center & Facilities Management services help our client plan,
implement, and manage data centers to deliver Tier 3 service to business
units. Using the ITIL service delivery model as our framework, our
facilities managers and data center personnel monitor data center equipment,
serve as the point of escalation for problems identified within the facility,
manage data center security, identify and resolve problems within the
facility, and oversee and monitor the data center facility's environmental
systems including fire systems, security systems, and physical security.
Our service offerings include:
- Business Continuity Support (24x7x365)
- System Operational Monitoring
- Environmental Monitoring and Administration
- Physical Security & Data Protection
- Vendor Site Visit Coordination
- Cabling Standardization
- Power Provisioning
- Code & Ordinance Compliance
- Maintenance Projects Prioritization
- Fire Safety
- General Building Maintenance Services
Our data center and facilities services assist our customers
to achieve redundant, scalable, and highly available global
infrastructures that meet their enterprise IT computing needs.
Through planning and coordination, implementation, and management,
Paradigm's data center and facilities services help customers leverage
capital investments while meeting the evolving needs of their expanding
global presence.
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